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FAQ
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How do I place an order?To place an order, simply select the item you wish to purchase and add it to your cart, Once you are finished shopping, you are ready to checkout!
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Payment and ShippingWe accept all major credit cards and Paypal. Shipping is calculated according to the weight of your order. International shipping is calculated automatically by USPS for the destination you would like to ship it to. All of our transactions are protected by our secured website.
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Returns and RefundsAll sales are final. In the event you are unsatisfied with your order, we will work tediously to resolve any issues so that you may enjoy your items to its fullest potential. We are not accepting any returns or refunds at the moment.
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What are your candles made out of?Our candles are made with a special beeswax blend.
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What type of wick for you use for your candles?All of our wicks are 100% flat braided cotton wicks and completely free of lead and any metals.
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Are all of your fragrances phthalate free?Yes. All of our fragrances are Phthalate free.
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Should I trim my candle wick before I light it for the first time?No. Upon receiving your candle, the wick has already been trimmed to the perfect length to ensure a clean, perfect burn. However, you should maintain your wick by trimming it after every burn to prevent sooting.
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How long can I burn my candle for?It is not recommended to burn your candle for more than 4 hours at a time.
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There is a little separation beween the wax and candle jar. Is this normal?Yes. It is normal for beeswax to pull away from the jar as it substantially expands when melted and shrinks as it cools. This is usually a true indicator that it is in fact, beeswax.
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